privacy policy

Privacy policy

Responsible for data processing is:

matzerath Marketing & Sales OHG
Ungerather Kirchweg 68
41366 Schwalmtal
Germany
post@matzerath.marketing

Thank you for your interest in our online shop. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data.

1. ACCESS DATA AND HOSTING

You can visit our website without providing any information about yourself. Each time a website is accessed, the web server automatically only saves a so-called server log file, e.g. contains the name of the requested file, your IP address, the date and time of the call, the amount of data transferred and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our predominantly legitimate interests in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data will be deleted no later than seven days after the end of your visit to the website.

HOSTING

The services for hosting and displaying the website are partially provided by our service providers as part of processing on our behalf. Unless otherwise stated in the present data protection declaration, all access data and all data that are collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. DATA PROCESSING FOR CONTRACT PROCESSING, CONTACTING AND OPENING A CUSTOMER ACCOUNT

We collect personal data if you voluntarily provide it to us as part of your order or when you contact us (e.g. using the contact form or email). Mandatory fields are marked as such, because in these cases we need the data to process the contract or to process your contact and you cannot send the order or contact without them. Which data is collected can be seen from the respective input forms. We use the data you provide to process contracts and to process your inquiries in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR.

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this data protection declaration. After the contract has been fully processed or your customer account has been deleted, your data will be restricted for further processing and after expiry of the retention periods under tax and commercial law in accordance with Art. 6 Para. c GDPR, unless you expressly consent to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or using a function provided in the customer account.

3. DATA PROCESSING FOR THE PURPOSE OF SHIPPING PROCESSING

To fulfill the contract according to Art. 6 Para. 1 S. 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

DATA TRANSFER TO SHIPPING SERVICE PROVIDERS FOR THE PURPOSE OF SHIPPING NOTIFICATION

If you have given us your express consent to this during or after your order, we will give you your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR forwards your email address and telephone number to the selected shipping service provider so that they can contact you prior to delivery for the purpose of notification or coordination of the delivery.

The consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

United Parcel Service Deutschland S.à r.l. & Co. OHG
Görlitzer Strasse 1
41460 Neuss
Germany

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

4. DATA PROCESSING FOR PAYMENT PROCESSING

When processing payments in our online shop, we work together with these partners: technical service providers, credit institutions, payment service providers.

4.1 DATA PROCESSING FOR TRANSACTION PROCESSING

Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us in the context of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 S. 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. B. on your own website or via a technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 DATA PROCESSING FOR THE PURPOSE OF FRAUD PREVENTION AND OPTIMIZATION OF OUR PAYMENT PROCESSES

If necessary, we give our service providers further data, which they use together with the data necessary for the processing of the payment as our contract processors for the purpose of fraud prevention and the optimization of our payment processes (e.g. invoicing, processing of contested payments, support of accounting). According to Art. 6 Para. 1 S. 1 lit. f GDPR to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in our protection against fraud and in efficient payment management.

5. ADVERTISING BY EMAIL, POST

5.1 E-MAIL NEWSLETTER WITH REGISTRATION

If you register for our newsletter, we use the data required for this or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described in this data protection declaration or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

5.2 E-MAIL NEWSLETTER WITHOUT REGISTRATION AND YOUR RIGHT TO OBJECT

If we receive your e-mail address in connection with the sale of a product or service and you have not objected, we reserve the right to offer you regular offers on products similar to those already purchased on the basis of Section 7 (3) UWG , from our range to be sent by email. This serves to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, in addressing our customers with advertising.

You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the promotional e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.

5.3 SENDING EVALUATION REQUESTS BY E-MAIL

If you have given us your express consent to this during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we will use your e-mail address to request you to submit an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided in the review request.

5.4 POSTAL ADVERTISING AND YOUR RIGHT TO OBJECT

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in addressing our customers with advertising in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this data protection declaration.

6. COOKIES AND OTHER TECHNOLOGIES

GENERAL INFORMATION

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies).

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process the IP address, time of the visit, device and browser information and information about your use of our website (e.g. information about the content of the shopping cart). In the context of a weighing of interests, this serves predominantly legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

The cookie settings for your browser can be found under the following links: Microsoft Edge ™ [https://support.microsoft.com/de-de/help/4027947/microsoft-edge-delete-cookies] / Safari ™ [https: //support.apple.com/de-de/guide/safari/sfri11471/12.0/mac/10.14] / Chrome ™ [https://support.google.com/chrome/answer/95647?hl=de&hlrm=en] / Firefox ™ [https://support.mozilla.org/de/products/firefox/protect-your-privacy/cookies] / Opera ™ [https://help.opera.com/de/latest/web-preferences/ #cookies]

Insofar as you have consented to the use of the technologies according to Art. 6 Para. 1 S. 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration.

7. USE OF COOKIES AND OTHER TECHNOLOGIES FOR WEB ANALYSIS AND ADVERTISING PURPOSES

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. After the purpose and end of the use of the respective technology by us, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your cancellation options in the section “Cookies and other technologies”. For more information, including the basis of how we work with each vendor, see each technology. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

7.1 USE OF GOOGLE SERVICES

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before it is saved on Google’s servers. The full IP address is only transmitted to a Google server and shortened there in exceptional cases. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR. You can find more information about data processing by Google in Google’s data protection information [https://policies.google.com/privacy?hl=de].

GOOGLE ANALYTICS

For the purpose of website analysis, Google Analytics data (IP address, time of visit, device and browser information and information about your use of our website) are automatically collected and stored, from which usage profiles are created using pseudonyms. Cookies can be used. Your IP address is generally not merged with other Google data. Data processing takes place on the basis of an agreement on order processing by Google.

7.2 USE OF FACEBOOK SERVICES

FACEBOOK ANALYTICS

As part of Facebook Analytics, statistics about visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook. Your analysis serves the optimal presentation and marketing of our website.

FACEBOOK ADS

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of the respective advertising campaign; Facebook is responsible for the exact implementation, in particular the decision on the placement of the advertisements with individual users. Unless otherwise specified for the individual technologies, data processing takes place on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Facebook Ireland. The subsequent data processing by Facebook Ireland is not covered by this.

On the basis of the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook via Facebook Custom Audience by determining the characteristics of the respective target group.

8. SOCIAL MEDIA

8.1 SOCIAL PLUGINS FROM FACEBOOK, INSTAGRAM

Social buttons are used by social networks on our website. These are only integrated into the page as HTML links so that no connection is established with the servers of the respective provider when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. press the like or share button.

8.2 OUR ONLINE PRESENCE ON FACEBOOK, INSTAGRAM, YOUTUBE

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used to e.g. To place advertisements inside and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. The detailed information on the processing and use of the data by the respective social media operator as well as a contact option and your related rights and setting options to protect your privacy can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

Facebook [https://www.facebook.com/about/privacy/] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information about yours automatically collected by Facebook Ireland Use of our online presence on Facebook is usually transferred to a server operated by Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

Instagram [https://help.instagram.com/519522125107875] is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook Ireland”) The information automatically collected by Facebook Ireland about your use of our online -Presence on Instagram is usually transmitted to a server of Facebook, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. Data processing when visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here [https://www.facebook.com/legal/terms/information_about_page_insights_data].

YouTube [https://policies.google.com/privacy?hl=de] is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server operated by Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

9. CONTACT OPTIONS AND YOUR RIGHTS

As a data subject, you have the following rights:

* According to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;

* In accordance with Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;

* According to Art. 17 GDPR the right to request the deletion of your personal data stored by us, unless further processing * to exercise the right to freedom of expression and information;

* to fulfill a legal obligation;

* for reasons of public interest or

* is necessary for the establishment, exercise or defense of legal claims;

* In accordance with Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted if * you dispute the accuracy of the data;

* the processing is unlawful, but you refuse to delete it;

* we no longer need the data, but you need them to assert, exercise or defend legal claims or

* You have lodged an objection to the processing in accordance with Art. 21 GDPR;

* In accordance with Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another person responsible

* According to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object

If we process personal data as explained above in order to safeguard our legitimate interests, which are predominant in the context of a weighing of interests, you can object to this processing with effect for the future. If the processing is carried out for the purposes of direct marketing, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have a right of objection if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing requires the assertion, exercise or defense of Serves legal claims.

This does not apply if the processing is carried out for direct marketing purposes. Then we will no longer process your personal data for this purpose.